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Responding to and Closing an RFI

How to respond

  1. Open the RFI.
  2. Select Respond.
  3. Enter your response text (required), the response date, and who is responding.
  4. Save. The RFI's status becomes Responded.

How to close

Once a response has been recorded (or if the RFI needs no further action), select Close. This sets the status directly to Closed — there is no further confirmation step.

The Respond and Close buttons only appear when relevant to the RFI's current status (for example, you cannot respond to an RFI that is already closed).