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Document Management Process

Purpose

Get a file into SureSign, and later find, view, and download it.

Role required

Administrator accounts to upload/delete. Client users can view and download.

Steps

  1. Upload the document into the correct folder.
  2. Preview it to confirm it uploaded correctly (where the file type supports inline preview).
  3. Download it whenever you need the original file.

Expected result

The file is stored against the project, viewable (or downloadable) by anyone with access, and appears in your organisation's document views.

Linked modules

Common mistakes

  • Uploading to the wrong folder — check the destination folder shown in the upload dialog before confirming.
  • Assuming every file type previews inline — Word documents and some other types are download-only.

What to do next

If this document satisfies a delivery document requirement, update that entry's status to match.