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Creating and Closing Snags

How to create a snag

  1. Select Create.
  2. Enter a Title, Description, and Location.
  3. Choose a Category and Priority (Low, Medium, High, Critical).
  4. Choose a Status and, if known, an Assigned To person.
  5. Enter a Due Date and any Notes.
  6. Save.

Statuses

Status Meaning
Open Identified, not yet actioned.
In Progress Being worked on.
Ready for Review Fix completed, awaiting sign-off.
Closed Confirmed resolved. SureSign records the date it was closed.

Closing a snag

Change its status to Closed. SureSign automatically records the closing date/time when this happens.

Editing and deleting

Snags can be edited at any time, and deleted with a confirmation prompt.

Filters

Use the search box and status/priority filters on the Snagging list to find specific snags.