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Company Branding

Where to find it

Tenant workspace → Settings, which has five tabs: Company Branding, Branding Preview, Company Information, My Preferences, and Change Password.

Company Branding tab

  • Company Logo and Cover/Banner Image
  • Display Name, Company Description, Tagline
  • Custom URL (on eligible plans — see below)
  • Accent Colour
  • Email Footer / Signature
  • Letterhead Header and Letterhead Footer images (used on generated PDF documents)

Custom URL

On eligible plans, you can choose a branded SureSign address (e.g. your-company.suresigncontracts.app) for the links your customers click in appointment and consultation emails, instead of the default SureSign address.

  • Choosing a URL — enter a name using lowercase letters, numbers, and hyphens. We'll check it's available and show you a preview before you save.
  • Changing it — you can change your URL at any time. Links already sent to customers under your previous address keep working — nothing breaks.
  • Removing it — you can remove your custom URL at any time; your customer-facing links go back to the default SureSign address.
  • Not seeing this option? It's included on our Professional and Enterprise plans — contact your account manager if you'd like to add it to your plan.
  • This is separate from a fully custom domain you own (e.g. contracts.yourcompany.com) — that's arranged directly with our team today, not self-service.
  • If you have a Custom URL set up, visiting it now shows a branded sign-in page with your logo and company name before handing off to the regular SureSign sign-in form — your team never enters a password anywhere but the regular sign-in page itself.

Branding Preview tab

See how your logo, accent colour, and company name will look across four places customers actually see them — your Workspace, the branded Login page, a Public page (like an appointment or consultation booking, including its loading and error states), and Email notifications. Switch between Desktop, Tablet, and Mobile widths to check each. Changes here update instantly as you edit the Company Branding tab — nothing is saved until you click Save Changes there.

Company Information tab

  • Contact Email, Contact Number, Website
  • Street Address, City, State/County, Postcode, Country
  • VAT/Tax Number
  • Organisation Timezone — applies to every user in your organisation unless they set their own override under My Preferences

My Preferences tab

  • Your Timezone — leave Use company timezone ticked to see everything in your organisation's timezone, or untick it to pick your own. This only changes how times are displayed to you; it never changes any deadline or reminder timing. See Settings Overview for more on how timezone display works.

Change Password tab

  • Current password, new password, confirm new password.

First-time setup

If your organisation is new to SureSign, most of these fields are first collected during the onboarding wizard when the first user signs in — you can revisit and change any of it here at any time.

What happens after you save

Each tab saves independently. Branding changes (logo, accent colour, letterhead) apply immediately across your organisation's projects, dashboards, and generated documents.